Draft. The text has been through legal review but is not final, and some of what it commits to is not yet enforced in operation. It is to be revised before launch.
Version 2026-09-04 — in effect from 2026-09-04
These terms form an agreement between Voice Print Sweden AB, company registration number 559478-5395, Klosterängsvägen 11B, 226 47 Lund, Sweden ("we", "us") and the person or organisation that installs or uses Vocal Spector ("you"). By accepting these terms you agree to be bound by them. If you do not accept them, do not use the software.
They cover the Vocal Spector application, the licence and update service it connects to, and the vocalspector.se website, including the download service.
Where you use Vocal Spector under a separate written agreement with us, that agreement governs and these terms apply only to the extent they do not conflict with it.
We grant you a non-exclusive, non-transferable, revocable licence to install and use Vocal Spector for the number of concurrent devices ("seats") covered by your licence key, for as long as that licence is valid and paid for. Vocal Spector is licensed, not sold.
A seat is claimed when a device is activated and released when you release it in Settings → License. Seats may be moved between devices; they may not be shared so as to exceed the seat count at any one time.
The fees, the seat count, the edition and the licence period are set out in your order or in the agreement we have otherwise made with you. Unless agreed otherwise, the licence fee is invoiced in advance for the whole licence period on 30 days net terms.
Late payment carries interest at the rate set by the Swedish Interest Act (räntelagen 1975:635).
If an invoice is unpaid after its due date we send a written reminder. If it is still unpaid 14 days after that reminder, we may suspend the licence, at which point the software stops working at its next validation. We lift the suspension without undue delay once payment has been made in full. If the payment remains outstanding more than 30 days after the reminder, we may terminate the agreement under section 11.
A suspension does not change where your data is. It stays on your own systems under section 6, and we neither delete it nor withhold it.
You may not:
You may not use Vocal Spector
You are responsible for ensuring that the person being recorded has been informed to the extent the law requires.
You must tell us without delay if you become aware that you or your organisation have become subject to measures of the kind described above.
Vocal Spector is a measurement and documentation tool for voice and speech. It supports the judgement of a qualified professional; it does not replace it.
Vocal Spector is not certified as a medical device under Regulation (EU) 2017/745 (MDR) and is not intended to be the sole basis for a diagnosis or a treatment decision.
You are responsible for:
Measurement results depend on your microphone, sound card, room acoustics, recording distance and calibration. We do not warrant the absolute accuracy of any value the software reports.
Vocal Spector stores recordings and client records on your own systems, in the data location you configure. You are the controller of that data. You are responsible for having a lawful basis for processing it, for information security on the devices you run the software on, and for retention and erasure.
The data we ourselves process in connection with licensing, updates and the website is described in the Privacy Notice, which is available alongside these terms in the application under Settings → Legal, and on the website.
The software contacts our licence server to activate, to validate periodically, and to check for updates. If it cannot reach the server it continues to run for a limited period, after which it stops until validation succeeds.
We may make updates available; we do not undertake to provide any particular update, feature or support level unless separately agreed.
The software, its source code and all related materials remain our property or that of our licensors. This agreement grants a licence to use, not a sale of any rights. Data you create with the software remains yours.
Except as required by law, the software is provided "as is" and "as available", without warranties of any kind, whether express or implied, including any implied warranty of merchantability, fitness for a particular purpose, accuracy or non-infringement. We do not warrant that the software will be uninterrupted, free of defects, or that any defect will be corrected.
If you are a consumer, your statutory rights under mandatory consumer protection law are not affected by this section.
To the extent permitted by law, we are not liable for indirect or consequential loss, loss of profit, loss of data, loss of goodwill, or for any clinical decision taken with the software. Our total liability under this agreement is limited to the fees you paid for the licence in the twelve months preceding the event giving rise to the claim.
Nothing in this agreement limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be limited.
The agreement runs for the licence period set out in your order.
What happens when the licence period ends is set out in the order:
We may terminate the agreement with immediate effect if you materially breach it, in particular sections 1, 3 or 4, or if payment is not made as set out in section 2. If the breach can be remedied, we first give you 30 days to do so. That does not apply to breaches of section 4, where we may terminate immediately.
On termination you must stop using the software and uninstall it. You keep your own data. Fees already paid are not refunded, except where the agreement ends because of our material breach.
We may change these terms for future versions of the software. A changed version is presented for acceptance when you next start the application, and the previous version continues to govern your use until you accept the new one. We keep a record of which version you accepted and when.
This agreement is governed by Swedish law. Disputes are heard by the Swedish courts, with Lund District Court as the court of first instance. If you are a consumer, you may also bring a complaint to the Swedish National Board for Consumer Disputes (Allmänna reklamationsnämnden) and you retain the right to bring proceedings in the courts of your country of residence.
Voice Print Sweden AB
Klosterängsvägen 11B, 226 47 Lund, Sweden
info@voiceprint.se